Due to St.Petersburg International Legal Forum being held at the Hermitage museum premises, there are some changes for visitors:
- On May 16-23, visitors with vouchers can enter the museum without queue at the main entrance (from the Palace Square, through the Main gate to the Winter Palace).
- If you have purchased a tour voucher to the Golden or Diamond Room for these days, please approach the e-Ticket booth located under the Main gate of the Winter Palace to redeem your tickets.
- On May 18-20 , the General Staff building will be closed for visitors. If you have purchased a voucher and plan to visit on these dates, we suggest the following options:
- You may visit the Main museum complex (including Winter Palace) on May 18,19 or 20 and visit the General Staff building on May 24-31. To enter, you will need to show the voucher at the turnstile.
- OR you may cancel your whole order and get a full refund. To cancel the order, email us the following information: order number, your name and cancellation reason.