Customer service – United States, Canada and other countries

Our customer service department can be reached in any of the following ways:

• By Telephone.From within the United States and Canada, please call toll-free 1-866-701-5653, Monday through Friday, 8:00 a.m. to 3:45 p.m. Pacific Time. From outside the United States and Canada, please dial the appropriate United States access code, then (818) 701-5652.
• By Email.Email any questions to service@hermitageshop.org Please be sure to include your name, mailing address, telephone number, and order number (if any) so that we may provide you with the best possible service.
• By Fax.You may fax your inquiries to (818) 701-0652. From outside the United States and Canada, please dial the appropriate United States access code
• By Mail.Inquiries for Customer Service should be addressed to:

The Museum On Line, Inc
Customer Service
19151 Parthenia Street, Suite A
Northridge, California 91324
USA

Please, make sure to include your name, mailing address, telephone number and order number, for us to help you in the best way possible.